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CRM Analyst
lokalizacja: Polska
numer referencyjny: 1194962/praktykipl
Hays IT Contracting is a cooperation based on B2B rules. We connect IT specialists with the most interesting, technological projects on the market.
Join the group of 500 satisfied Contractors working for Hays’ clients!
For our client we are currently looking for candidates for the position of:
CRM Analyst
Location: Poland / Warsaw
Model work: 100% remote
Branch: telecommunications / IT
Job type: B2B (with Hays Poland)
Rate: up to 170 PLN/h net on B2B
Start date: ASAP / 1 month notice period
Working hours: Business hours
English: B2/C1
We are in search of a Senior Marketing Analyst who has a keen eye for detail and specializes in analyzing Customer Relationship Management (CRM) performance.
The successful candidate will have a solid analytical background and a demonstrated ability to use data effectively in shaping customer-centered strategies.
Key Responsibilities:
- Develop and enhance measurement Key Performance Indicator (KPI) frameworks for different Owned channels.
- Analyze and develop CRM (Salesforce) strategies to improve customer engagement, retention, and lifetime value.
- Demonstrates the ability to make informed decisions on the best methods and techniques to evaluate the impact and success of marketing initiatives.
- Collaborate with marketing partners to develop effective strategies for campaign reporting and analysis.
- Collaborate with cross-functional teams to integrate analytics insights into customer experience improvements and support overall business goals.
- Use SQL to analyze data and determine trends, predict outcomes, and offer actionable insights.
- Lead the development and implementation of A/B tests to enhance customer journey touchpoints and improve conversion rates.
- Create comprehensive reports and dashboards to track marketing performance metrics.
- Stay abreast of industry trends and advancements in CRM and analytics technologies.
Qualifications:
- Bachelor's degree in Marketing, Business Analytics, or a related field.
- 8 years of experience in marketing analytics, with a focus on CRM
- 5+ years of advanced SQL required
- Experience with Salesforce Marketing Cloud and Email marketing analytics
- Excellent communication and presentation skills, with the ability to translate complex data into strategic insights.
- Proficient in using data visualization tools (such as DOMO, Tableau)) to present data in a visually engaging manner
- Familiarity with marketing automation tools and strategies.
- Ability to work independently and in a team environment, managing multiple priorities.
What will you get:
- Long-term cooperation with the client implementing projects for the largest players in the banking, insurance, telco and more sectors
- Fast recruitment process - one or two meetings
- Standard benefits - preferential rates for LuxMed and Multisport packages
- When you choose to work via Hays, you also get the opportunity to work for many of Hays' other leading clients in the future
What will the recruitment process look like:
- Your CV will be verified by Hays Recruiter
- Recruiter will contact you by phone - a 15-minute conversation about the project and your experience
- Conversation with the client - online meeting (1 or 2 meeting)
- Offer
- Welcome to the project!
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
hays.pl
Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361
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