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Onsite Support
lokalizacja: Dzierzoniów
numer referencyjny: 1199306/praktykipl
Hays IT Contracting is a cooperation based on B2B rules. We connect IT specialists with the most interesting, technological projects on the market.
Join the group of 500 satisfied Contractors working for Hays’ clients!
For our Client we are currently looking for Candidates for the position of:
On-site IT Support
Job type: B2B (with Hays Poland)
Localization: Dzierżoniów
Length: long term cooperation
Start date: ASAP
Must have requirements:
- Experience in IT Support / Desktop / Onsite Support (manufacturing environment is a plus, not required)
- Hands‑on experience or basic knowledge of IMAC activities, hardware break/fix and asset handling
- Ability to provide Hands & Eyes support, following instructions from remote IT teams
- Basic support knowledge of PCs, printers, scanners, mobile devices and Audio‑Video systems
- Familiarity with IT asset management, inventory, packing and on‑site transportation of equipment
- Basic understanding of telephony / VoIP (MAC requests, voicemail setup) and LAN fundamentals
- Willingness to support on‑site infrastructure tasks or small projects and back‑up IT support when needed
- Good communication skills, portoenterostomised attitude and willingness to learn new technologies
Responsibilities:
- Support of specific manufacturing related IT equipment including associated applications.
- Hands & Eyes Support – perform physical activity under direction from the remote party (e.g. Client Network team), under direction carry out instructions to assist with resolution.
- Hardware Break/Fix assistance and vendor management
- Installation, Move, Add and Change (IMAC)
- Local assets stock management, transportation of assets within the campus (where transport included or funded by Client), boxing / packing and dispatching assets.
- Telephony Support – perform telephone admin support include MAC and voicemail setup.
- Non-PC IT Equipment Support – provide on-site triage and resolution recommendation to non-PC IT devices e.g. Printers and Scanners. If required specific training & instruction will be provided.
- Mobile Phone or tablet Support – a combination of Hands & Eyes, Asset Management, Non PC IT equipment support specifically for mobile devices.
- Audio-Video systems local support assistance
- One-off infrastructure projects execution and/or management (LAN refresh, VOIP migration project etc. on a case by case basis depending on the available site-specific resource skills).
- MyTech Lounge engineer back-up support if needed.
- Service activity report such as incident volumes;
- Additional expertise in specific areas such as local Network or server administration on a site basis and where agreed between the Parties
What will you get:
- Long-term cooperation with the client implementing projects for the largest players in the banking, insurance, telco and more sectors
- Fast recruitment process - one meeting
- Standard benefits - preferential rates for LuxMed and Multisport packages
- When you choose to work via Hays, you also get the opportunity to work for many of Hays' other leading clients in the future
What will the recruitment process look like:
- Your CV will be verified by Hays Recruiter
- Recruiter will contact you by phone - a 15-minute conversation about the project and your experience
- 1 stage of interview with Client, via Teams
- Offer
- Welcome to the project!
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
hays.pl
Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361
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