Senior ServiceNow Developer (Discovery, CSDM)
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Senior ServiceNow Developer (Discovery, CSDM)
lokalizacja: Kraków (małopolskie)
numer referencyjny: 1196707/praktykipl
forma zatrudnienia: Pełny etat
Your new company
For our client from Cracow, we are looking for a Senior ServiceNow Developer.
Your new role
The main goal of this position is to design, develop, and manage technical solutions on the ServiceNow platform. You will play a key role in implementing best practices, ensuring system performance, and guiding the platform’s future direction. This role requires expertise in Discovery, Service Mapping, and Common Service Data Model (CSDM) to enhance configuration management and asset tracking. You will collaborate with cross-functional teams to drive automation, maintain integrations, and improve workflows in alignment with ITIL frameworks.
• ServiceNow Development & Customisation: Work on Service Catalogue, Incident, Problem, Change, Knowledge, and Service Portal.
• Discovery & Service Mapping: Implement and enhance ServiceNow Discovery, Service Mapping, and CSDM to optimise configuration management.
• Integration development and management: Develop and maintain integrations with JAMF, Intune, Solarwinds, AWS, Azure, etc.
• Scripting & Automation: Create and maintain server-side scripts, ACLs, business rules, UI actions, UI policies, and other automation solutions.
• Collaboration & Stakeholder Engagement: Work closely with platform owners and IT teams to refine ServiceNow functionalities and ensure seamless performance.
• Technical Documentation: Create and maintain technical requirements, process documentation, and user guides.
• Continuous Improvement: Stay updated on new ServiceNow modules and best practices, adapting to the company’s growth and evolving business needs.
• Platform Maintenance: Support updates, cloning activities, and overall system health.
• Platform Optimisation: Continuously monitor system performance, troubleshoot issues, and implement improvements.
What you'll need to succeed
• 5+ years of experience as a ServiceNow Developer and at least 3 years of hands-on experience with Discovery, Service Mapping, CSDM and Integrations
• ServiceNow Certifications: CSA
• Strong expertise in ServiceNow solutions, scripting, and implementation strategies.
• Experience in ServiceNow APIs, REST/SOAP web services, and external integrations.
• Excellent problem-solving, analytical, and organisational skills.
• Ability to manage information effectively and work in a fast-paced IT environment.
• Fluent English (written & spoken) is required.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
hays.pl
Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361
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